hivemind prior authorization support runs end to end, so forms are approved faster and your staff's valuable time is not spent listening to hold music.
Our work seamlessly integrates with your existing ecosystem:
- Completion: AI-led completion of forms in full, pulling documentation and clinical context straight from the patient chart
- Submission: Submission to payor portals, including fax as required. All major commercial payers, including Medicare and Medicaid, are supported.
- Tracking: Our voice-AI enabled software calls payers 24/7 for status checks and maintains a dashboard of current status.
- Denial Handling: When denials come, we identify the missing evidence, resubmit, and track the case to completion.
hivemind also offers other documentation support including:
- Pre-charting: summarizing patient charts ahead of appointments, including proactive patient outreach to reconcile any gaps
- Documentation Completion: Complete complex (chart prep, FMLA, STD, etc) forms then route to clinician for final review and signature
- Open Note Backlog Cleanup: Addressing overdue notes and incomplete charts