Eliminate clinical burden.
Without compromising quality.
By clinical operators,
for clinical operators.
- Operator-Ledhivemind's founder brings years of experience in operations; she has seen the workflows - and the admin burden that drags them out - firsthand.
- White Glove DeliveryHigh-touch oversight on every engagement, including: custom solutions, timely responses, and comprehensive reporting.
- Clinically SophisticatedWe are AI-enabled, but human-led. Our team of dedicated, U.S.-licensed nurses review every case.
Offload recurring clinical workflows.
Prior Authorization
AI-enabled prior authorization completion, submission, tracking, and denial handling.
Licensing and Credentialing
Get providers live faster: Offload licensing, credentialing, and provider directory.
Revenue Cycle Management
Claims handling from intake to payment, and surface where denials are slowing things down.
24/7 Patient Coverage
Round-the-clock coverage that keeps care moving, including inbox triage when providers are away long-term.
Pharmacy Outreach
Directly engage with pharmacists on everything from prior auth to controlled substance callbacks.
AI Output Validation
Clinically validate your AI outputs quickly, comprehensively, and at scale
Ready to eliminate clinical burden?
Get in touch →FAQs
Where are your teams based?
Our nurses can be onshore, offshore, or a hybrid of both, depending on the needs of each client.
How are your teams trained?
hivemind nurses are trained on your specific care protocols, workflows, and patient experience standards. MD/DOs curate ongoing oral and written coaching, ensuring our teams remain best-in-class.
What services can hivemind handle?
We specialize in 24/7 prior auth, licensing and credentialing, inbox management, patient outreach, RCM, and pharmacy outreach. If it's a recurring administrative burden, we've likely seen it before. We also design bespoke solutions for non-standard use cases across the acuity spectrum. We integrate with your existing tech stack and EHR within days.
How long does onboarding take?
About four weeks. We start by learning your workflows, building a dedicated team around them, running a supervised ramp, and handing off to full production, with ongoing QA built in from day one. Our priority is getting it right the first time, which is why we invest upfront to define what success looks like across your priorities.
How is pricing structured?
We're built to run at least 10% below comparable vendors, and 30% below comparable onshore support. Pricing is scoped per team member with a minimum of three. Reach out for a custom quote.
How does Hivemind protect patient data?
Patient data security is built into every layer of how we operate. In addition to mutually executed BAAs with every client, Hivemind follows HIPAA-compliant protocols and role based access controls. Data are encrypted and audit logs maintain a record of access. Employees access information through a secured U.S.-hosted network, ensuring data stays within a protected, compliant environment.
Let's talk about
your team.
What is eating up your time today? We recommend starting with your greatest pain point and expanding from there.