24/7 Patient Care
Round-the-clock coverage that keeps care moving.
24/7 Provider Inbox
100% of messages are triaged, tagged, and routed within 24 hours.
Supply Shortage Coordination
Locate inventory or alternatives for stimulants.
Patient Communication
Scheduling, intake, outreach, and follow-ups.
Controlled Substance Callbacks
Engage directly with pharmacists conducting due diligence.
Interactive Dashboard
Every message, call and outreach we run for your patients sits here, with what was done about it and what is waiting on a clinician. This one has sample data - click around to get a feel for the experience.
Patient Care Queue
Inbound and outbound both — open any row to see everything that was done, and by whom.
- 23:14Refill request received in the provider inbox
- 23:20Checked against your refill protocol — last visit and labs in range
- 23:26Authorized and sent to the pharmacy
Inside protocol · nothing needed from your team
- 01:06Pharmacist called doing due diligence on an early fill
- 01:14Fill history and last prescription date confirmed against the chart
- 01:21Answered on the call — no prescriber callback needed
Resolved at first pass · the prescriber was never paged
- 02:35Intake call completed — history, medications and allergies captured
- 02:52Pre-visit scales completed with the patient
- 03:04Coverage verified and the chart built ahead of Thursday
Walks in ready · no intake time taken from the visit
- 03:48Referral arrived without an insurance card or prior imaging
- 04:02Called the patient — no answer, secure message sent
- 04:05Second attempt booked for 09:30 in their own time zone
Chased until we have it · the visit is not booked without it
- 04:40Symptom message received
- 04:44Triaged — outside what a nurse closes on your protocol
- 04:58Chart pulled, reply drafted, flagged for the covering clinician
Waiting on a clinician since 04:58 — the reply is written
- 05:15Pharmacy reported the prescribed strength on back order
- 05:41Four pharmacies called — stock located at the second
- 06:02Equivalent strength confirmed and sent for the prescriber to approve
Patient not left calling round · one approval to sign
- 05:55Message received in the clinical inbox
- 06:04Coverage and last claim pulled, routed to billing with both attached
Out of the clinical inbox in nine minutes
- 06:41Result flagged by the overnight review
- 06:43Outside every protocol threshold — escalated immediately
- 06:47On-call clinician paged, prior potassium and medication list attached
Paged within six minutes — this is the kind we do not sit on
Nothing matches that.
Showing 8 of 312 patient touchpoints · Sample data
A sample of the real thing. Every name, organization and reference number in it is invented.
Other services
- Prior AuthorizationEnd-to-end execution, from clinical evidence collection to final payer decision
- Licensing and CredentialingHelp providers start seeing patients faster.
- Revenue Cycle ManagementAI-enabled claims handling from intake to payment.
- AI Output ValidationClinically validate your AI outputs quickly, comprehensively, and at scale
Let's talk about your team.
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