- PA Follow-Up and Appeals: We chase pending authorizations, coordinate with payers and pharmacies, and prepare or submit appeals for denied requests
- Refill Requests: Working refill queues against your protocols, and route anything requiring clinical judgment to your team
- Controlled Substance Callbacks: We communicate directly with pharmacists conducting due diligence for controlled substances, and maintain a traceable record of every interaction
- Supply Shortage Coordination: When medications are backordered or difficult to source, we coordinate with retail and specialty pharmacies to locate available inventory, identify alternatives when appropriate, and keep patients informed throughout the process
Services
Pharmacy Outreach
We directly engage with pharmacists on everything from Prior Auths to controlled substance callbacks.
Talk to us →Other services
- AI Output ValidationHuman-in-the-loop clinical QA that builds trust in your AI outputs
- 24/7 Patient CoverageRound-the-clock coverage that keeps care moving.
- Provider InboxProtect clinician time with holistic inbox management.
- Clinical DocumentationClinician-ready document completion teed up and ready for sign-off.
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