Our documentation support includes:
- Pre-charting: summarizing patient charts ahead of appointments, including proactive patient outreach to reconcile any gaps
- Documentation Completion: Complete straightforward (Prior Auth) and complex (chart prep, FMLA, STD, etc) forms then route to clinician for final review and signature
- Prior Auth Tracking: Manage a dashboard with updated status of open Prior Auths, and submit appeals in cases of denial
- Open Note Backlog Cleanup: Addressing overdue notes and incomplete charts